(Los Angeles, CA) Los Angeles International Airport (LAX) guests flying out of Terminals 7

and 8 now may reserve a time at the Transportation Security Administration (TSA) screening area through a new pilot program called LAX Fast Lane. This free program is being tested in coordination with TSA for customers traveling with United Airlines.

 

Guests interested in this option can visit www.flylax.com/fastlane to reserve a 15-minute window to proceed through security in Terminal 7. Once a customer has selected their time window, they will receive a QR code that they will show upon arrival at the security checkpoint. They will then be allowed to enter a reserved TSA screening lane. United is reaching out to customers who are traveling from LAX to notify them of this option. The service is free for guests and will be available daily from 6:30 a.m. to 1 p.m. during the 90-day pilot, which ends Jan. 18, 2022.

 

“At LAX, we are helping our guests control their journey from their own device, and this new pilot program leverages technology to provide passengers with a scheduled time to be at the TSA checkpoints,” said Justin Erbacci, Chief Executive Officer, Los Angeles World Airports (LAWA). “We thank our partners at United Airlines and TSA for their collaboration as we test a service that fits with our digital-first mindset and create a seamless, efficient journey from home to gate.”

 

Participation in the LAX Fast Lane pilot is optional, and free for all travelers using Terminals 7 and 8. The service provides the same high standard of security as all TSA lanes, although guests who participate in other trusted traveler programs, such as TSA PreCheck®, will not be able to use their benefits in the dedicated lane.

 

“At United, we’re constantly looking at new offerings for our customers to make navigating travel easier and we expect this to be a useful way to save time for customers, especially those traveling this upcoming holiday season,” said Jonna McGrath, Managing Director of Los Angeles International Airport for United. “We’re thrilled to be the launch airline to work with LAWA and TSA to bring this option to United customers at LAX and in addition to our many other innovations like agent on demand and the travel ready center, we look forward to making the travel experience with United a breeze.”

Guests are able to reserve their spot in line up to 24 hours in before their departure, and must choose a time that is at least one hour before their flight departs. While reservations are highly encouraged, those who do not reserve in advance may be able to reserve a space upon arrival at the airport if space is available.

 

LAX will gather information on the performance of the system during the pilot, and may modify some aspects during this test phase. In addition to United Airlines and the TSA, partners in the pilot include Whyline Inc., Pangiam Labs and Copenhagen Optimization. 

 

About Los Angeles International Airport (LAX)

LAX, the third-busiest airport in the world and second busiest in the United States in 2019, is in the midst of a $14.5-billion capital improvement program that will touch on all nine passenger terminals and build new facilities, including an Automated People Mover (APM) train, Consolidated Rent-A-Car (ConRAC) facility and a 12- to 15-gate Bradley West Gates addition to the Tom Bradley International Terminal.

 

In 2019, LAX served nearly 88.1 million passengers and offered an average of 700 daily nonstop flights to 113 destinations in the U.S. and 1,200 weekly nonstop flights to 91 markets in 46 countries on 72 commercial airlines.

 

LAX generates 620,600 jobs in Southern California, with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion, according to an economic study based on 2014 operations. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX’s ongoing capital improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion; $966 million in state and local taxes; and $1.6 billion in federal tax revenues.

 

LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports (LAWA), a proprietary department of the City of Los Angeles that receives no funding from the City’s general fund.

 

LAWA is leading the aviation industry in sustainability practices, with initiatives related to water management, energy (electricity) management, air quality, recycling and natural resources management. In 2019, LAX received Level III ACI Airport Carbon Accreditation from Airport Councils International-Europe.

 

LAWA is also a leader in inclusivity, operating eight programs that provide opportunities for business enterprises including local, small, minority-owned, veteran-owned and disadvantaged firms, and working together with community partners to offer the HireLAX Apprenticeship Readiness Program, which targets local workers to make them ready for rewarding careers in the construction trades, and the Build LAX Academy, designed to prepare small contracting businesses for success when working on projects at LAX.

 

LAX was named a top-10 U.S. airport by SKYTRAX in 2018, and was honored as the “Most Innovative Airport for Passenger Experience” in 2019 by the American Association of Airport Executives. LAX is the second-most popular airport in the world to appear on Instagram, according to wego.com. Other recent honors have included selection as the No. 9 Best Airport (Wall Street Journal); No. 7 Best On-Time Performance for a Mega-Hub Airport (OAG); one of “The World’s Best Airports for Business Travelers” (GlobeHunters); Public-Private Partnership of the Year (P3 Bulletin); Urth Caffe, Best Airport Coffee Concession of the Year (Global FAB Awards); Innovation of the Year, Consolidated Rent-A-Car Facility (ARTBA); Best Project, United Airlines Terminal 7 and 8 Redevelopment Program (Engineering News Record California); North American Public-Private Partnership Deal of the Year (IJ Global); and Innovative Transportation Solution of the Year, Automated People Mover (WTS LA).

 

As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities.  Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.

 

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C.  For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

 

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